What are limited edition prints?
Each image will be printed within a limited quantity to retain your investment. Look for the reference number on your desired artwork to check availability.

What kind of quality can I expect?
Each print is produced to order and printed on 100% cotton Hahnemühle German Etching 310gsm art paper or 100% cotton Hahnemühle Photo Rag 308gsm art paper with a white border on all sides. The combination of high quality paper and ink results in prints with a crafted, handmade feel.

Where is the artist's signature?
Each print is signed in pencil and editioned on each limited print.

Do the dimensions include a border?
All images are printed within the overall paper dimensions to allow for a white border and the signature, outside of the image area. The borders have varying widths ranging from 1" to 3".

Can I order a custom size?
Yes. If you require exact dimensions, please send an email to info@justinbua.com, list the title of the image and the size you prefer. A custom print will be made for you and priced according to the nearest product size.

All BUA prints are made to order. Every print is produced only when an order is placed and a new home is secured for it. This process exists to have full control of the quality of each product and offer BUA collectors custom orders.

Bua’s curated art print collection is available in small, medium, or large paper and canvas sizes. These prints have been sized specifically to fit with common and readily available framing sizes, making it possible to purchase a frame directly from your local furniture or design store. BUT if you have any special request - let us know and we will work with you to see your vision through. Don’t see a size that works for your chosen space? No problem, let us create something custom for you. Do you have a paper border preference? Thin white border, extra wide border or no border at all? Let’s get creative.

What are the images shipped in?
Prints are shipped in cardboard tubes to avoid damage in transit.

How long does it take to arrive?
All prints are produced to order. We aim to send your order within 5 working days or less, and all prints are shipped via a trackable shipping service. You will receive an email once the order has been shipped, containing your tracking details.

Do you ship internationally?
International orders outside the US can be fulfilled. To confirm which areas international shipping will be available, please send an email to info@justinbua.com.

TRANSPORT AND SHIPPING
Fine art prints need to be treated with extra care. All prints are shipped UPS, rolled in a sturdy reusable art tube with the print surface covered by an acid-free fine tissue paper. Since packing materials are all acid free, your print is safe to be stored and transported in the tube until display arrangements are secured.

Custom framing is highly recommended for the Extra Large prints. There is no printed border, so the frame needs to fit perfectly and special care is needed to bring the print to its fullest potential in your space.

Please note that frames are not available here in this store. The prints will be sent either in specialised mailing tubes or in crushproof packaging. See the FAQ for more information on shipping.

Do you provide custom framing?
No. Each order will consist of the print or canvas only. Custom framing is left to the collectors in order to assure everything is laid out according to your needs. Send an email to bua@justinbua.com to inquire about any specific sizing.

How do I frame it myself?
All prints are shipped in a sturdy cardboard tube to ensure safety. Once received, lay the print on it's a clean surface and allow it to unfurl and flatten naturally. This may take some time. We don't recommend putting anything heavy on the prints to speed things up as this could damage the print.

What about framing?
Whichever size you choose, BUA art prints come in easy to find frame sizes. This gives you more options when shopping for a frame for your new art print. Ready made frames have become accessible and affordable, and available in more sizes than ever. Since custom framing isn’t an option for everyone, the Bua team has sifted through the internet and made sure that almost all of the print sizes we offer are available online. Custom framing may be required for some of the more dramatic panoramic artworks.

Bua’s Fine art prints use pigment based UltraChrome Epson K3 inks on acid free art paper and OBA free gallery quality canvas. This process ensures your new print remains color stable and fade resistant to enjoy for generations.

Our heavy weight Premium Archival Matte Paper prints should be framed either behind plexiglass or glass. So that you don’t have worry about finding an archival mat for your new print, we include a 2 inch white border around the art with Bua’s signature is in the bottom right corner of the white border. This way all you need is a frame. A simple poster frame will keep the print protected from dust, scratches and moisture. Since our inks and paper are archival and made to last, please do not place cardboard directly on the prints for prolonged periods of time. Cardboard will cause acid damage to your fine art print. If your poster frame came with a cardboard backer, simply replace it with foam core or an archival piece of mat board. You are all set!

Our gallery canvas is a polycotton, two over one weave premium canvas. Canvas prints are signed in the bottom right corner of the art image itself, like an original painting would be. Since canvas prints are coated with varsh and protected against moisture and scratching, you can display it without a traditional frame, no glass, plexi or molding required. The canvas art is simply stretched on stretcher bars without a traditional frame.The 2 inch extra white canvas is for stretching the piece onto stretcher bars, the image is positioned in the middle of the frame and the white borders are stretched over the wood and tucked away in the back out of view. Canvas stretching can be done at your local frame shop or art store. If you want something more elaborate, a floater frame is a popular modern framing option. Most places that stretch canvas can give you a price on floater frames too. Light weight floater frame will do the trick for those seeking to dress up their canvas piece further.

All sales on this site are final. We do not accept any exchanges or returns. Should you have an issue with your order, please contact info@justinbua.com for help.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Due to the nature prints being custom made to order, unfortunately, we cannot accept any exchanges or returns for custom print purchases made. No returns or exchanges will be accepted for sale items or gift cards as well.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
Should there be a valid reason for a necessary refund, we will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you will be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

How do I use a Bua Promo **Code?
**Occasionally we offer promo codes valid for discounts on justinbua.com. If you have a valid promo code, you can apply it either in your bag or at checkout.

In your bag:
In the "Summary" box on the right, click "DO YOU HAVE A PROMO CODE?" at the top of the box.
Enter the promo code and select "APPLY."

At checkout:
In the "PAYMENT" section, click on "Do you have a gift card, product voucher, or promo code?"
Enter the promo code and select "APPLY."
With either option, if the promo code you enter is valid, we'll immediately apply the discount to your order total and show you the updated amount.

FAQs
How do I get a BUA promo *code?
*The easiest way to receive promo codes is to follow BUA on social media, frequently visit justinbua.com, and sign-up to our contact list and we'll keep you updated on exclusive promo codes and sales.

Why isn't my BUA promo code *working?
*Make sure you've entered the promo code correctly and that it hasn't expired. If the code was entered correctly and is still valid but didn’t apply to your order, items in your bag may be excluded from the offer. Be sure to check the code’s specific terms and conditions for more information.