Shipping Policy

PRICING

Continental U.S. orders are $22 shipping.
Canada orders are $50 shipping.
International orders are $100 shipping.
Note: International shipments are subject to duties and taxes that the customer is responsible for paying.

SHIPPING STATUS

Please take care to fill out your address, email, and full name at checkout, including first and last name to prevent any postal delays. To best keep up to date with your order, make sure to accurately input your email address as we use your email to send you notifications about your order. Please note that sometimes during high-volume or sale periods, there may be some delay in having your order shipped out.

DELIVERY METHOD AND TIMING INFO

All orders shipped via USPS and FEDEX or UPS for international. Please allow 7 business days for order processing and production, and an additional 7-14 business days for delivery. We are not responsible for any lost, stolen, or damaged shipments.

DELIVERY TIME

Once a package has left our warehouse we have very little control over it. Please note that delivery times listed above are only estimations. BUA Inc. is not responsible for any delays caused by the carrier, especially during high-volume periods. BUA Inc. can never guarantee a delivery date.

If you are not home to accept your package, the carrier will assess whether it is safe to leave. If not, a calling card will be left for you detailing the steps for arranging re-delivery or picking up your delivery at the local post office. If a calling card is not left and you haven't received your package be sure to check your tracking number to see if delivery was attempted.

If you have not received your package within 25 business days of placing the order, email info@justinbua.com with your Full Name and Order Number and we'll look into the matter immediately!

Justin BUA and BUA Inc. is not liable for missing parcels due to errors on the customer or carrier's part.

DISCLAIMER: International customs fees (including Canada) are not included in the product price or shipping cost. These charges are the customer’s responsibility and are not covered by BUA. Delivery dates and estimates are, however, not guaranteed. BUA disclaims any liability or responsibility, and buyer shall hold BUA harmless, for the late or non-delivery of product. Buyer has no right to delay or defer delivery or acceptance.